How do I reset the camera?
PTZlink2020-09-01T08:22:30-04:00Reset the Camera by Press "reset" Button Reset the Camera On Free APP [...]
Does the camera automatically pan and tilt to track moving objects?
PTZlink2020-09-01T06:01:02-04:00No, this PTZ camera does not support the auto-tracking function, you need to ad [...]
Why I can hear sound from the camera but am unable to speak to anyone at the camera?
PTZlink2020-09-01T08:23:33-04:00This outdoor wire-free PTZ camera needs to connect an external speaker, ours co [...]
what is the power supply specs (volts and amp)?
PTZlink2020-09-01T08:29:30-04:00The voltage must be 12V, and the AMP at least 2A. AC Input : 100V to 240V, DC O [...]
Is any sd card under 128gb compatible? if not, what is the recommended 128gb sd card
PTZlink2020-09-01T08:30:14-04:00We do not suggest to buy the regular sand disk, get the high endurance sand dis [...]
Is there a monthly fee for this camera?
PTZlink2020-09-01T08:30:58-04:00No, there is no monthly fee for this wireless PTZ camera. for the data storage, [...]
Can the camera be mounted to the ceiling?
PTZlink2020-09-01T08:56:23-04:00Yes, this wifi PTZ camera supports both wall-mounted and ceiling mount installa [...]
Will this camera record its images and video to my western digital wd 2100 nas drive?
PTZlink2020-09-01T08:32:12-04:00About the storage, there are three ways: Connect this camera to your NVR, and i [...]
Can you clearly see a plate number up to the max zoom?
PTZlink2020-09-01T08:48:16-04:00First, this camera is not a special license plate camera, so we do not suggest [...]
How to get camera to automatically switch between night and day if it doesn’t work on auto
PTZlink2020-09-01T08:33:42-04:00This camera is IR infrared security camera, and it will auto switch between day [...]